General condition of sale

PM Pascale MESTRE sarl
FAÏENCES & CREATIONS
76 Route de Gordes
Les Cliers
84490 SAINT SATURNIN LES APT

SIRET : 751 137 043 00012
Code APE : 2341Z
TEL. / FAX : +(33)4 90 72 02 62
contact@pascale-mestre.com All orders are subject to confirmation by fax or Internet messaging. The buyer agrees to the general sales conditions of PM Pascale MESTRE indicated below, which may not be altered. Prices listed are subject to change and are expressed in euros all taxes included - 19.6% French VAT (not including shipping and handling).

Free shipping!

For orders less than 95€ a share in the postage and packing is charged for an amount of 15.5€
For orders greater than or equal to 95€ no shipping and packing will be charged.

Other countries: contact us

Our bank information : Goods are shipped upon receipt of payment. Delivery time is approximately 72 hours (weekends and holidays excluded - metropolitan France only). Because transport time is beyond our control, we will not be held liable in the event of late delivery. Packages are shipped by registered mail (Colissimo). If a product is out of stock, you will be informed upon confirmation of the order and a delay will be indicated All articles on our site are described as accurately as possible, however, descriptive, typographic, or photographic errors could occur. Additionally, we are not accountable for any changes which may be made by our suppliers to product specifications. Such errors would be corrected in due course... Upon receipt of your package, you are to scrupulously check its condition and content. We recommend that you check the contents of your package and make the necessary claims to the carrier if the package has been damaged. Claims are admissible only within 48 hours of receipt of the package and by a registered letter to the corresponding transport agency. WARNING: If no claim is made to the carrier within the legal deadline and following the procedure specified, PM Pascale MESTRE will not exchange, refund, or replace damaged or missing articles. According to the law applicable to mail order, you have 7 days to return an article (which is defective or does not give you full satisfaction) in its orginal state and packaging by postage prepaid. Do not forget to attach a copy of the invoice and your instructions. We will then either exchange, or refund in full returned items (excluding shipping). In either case, no returns will be accepted without the prior consent of the head of the company, PM Pascale MESTRE. The products distributed PM Pascale MESTRE are covered by a warranty against damage or defect. This warranty does not include normal wear, misuse (being dropped, etc.), or poor maintenance. The warranty is valid in metropolitan France. The warranty does not cover small equipment, accessories or consumables. Your bill acts as the WARRANTY CERTIFICATE. PM Pascale MESTRE is not liable for any damage or accident caused by the products sold or by their use. PM Pascale MESTRE retains ownership of goods sold until actual payment of the full sale price in principal, incidentals and fees. According to the Computer and Freedom Act of 6 January 1978, you have the right to access or modify data concerning you. If you do not want it, just write us with your name, address and client No. so that we can take the necessary steps as soon as possible. The total or partial reproduction of photos, models, drawings, texts, and brands/models of this catalogue is strictly prohibited under the intellectual property code in both France and abroad. In the event of a dispute concerning the interpretation or application of these General Terms of Sale, only the Tribunal de Commerce d'Avignon is deemed competent.